Do you offer refunds or exchanges?Updated a month ago

**Returns Policy**

If you need to return your order, please do so within 30 days of the purchase date to be eligible for a refund or exchange. To ensure a smooth return process, kindly follow our return instructions provided with your order.

Once we receive your returned item, please allow 3 to 5 business days for it to be processed at our facility.

**Please note:** Sale items and personalized albums are not eligible for return or exchange. Additionally, items purchased online cannot be returned or exchanged at our physical store locations.

**Refunds**

Refunds will be processed to the original form of payment used for the purchase.

**Exchanges**

If you would like to exchange your item for a different product or color, please return the original item and contact our customer service team with your order number and your desired preference.